Privacy policy

Who we are

This website, www.slumbre.co.uk, is operated by Slumbre UK Limited ("we", "us", "our"), a company registered in England and Wales under company number 15371601, with its registered office at Unit 4 Upper Livingstone Mills, Batley, West Yorkshire, WF17 6JH. We are the data controller responsible for your personal data.

What we collect

When you shop with us or contact us, we collect information you give us — such as your name, delivery and billing address, email address, phone number, and order details. We also automatically collect some information about how you use our site, such as your device, browser, and pages viewed, through cookies and similar technologies. We do not store your full card details; payments are handled securely by our payment providers.

Why we use it

We use your personal data to process and deliver your order, take payment, provide customer service, keep you updated about your order, meet our legal obligations (such as tax and accounting), and — where you've agreed — to send you marketing about our products. Our lawful bases are performing our contract with you, complying with our legal obligations, our legitimate interests in running and improving our business, and your consent where required.

Who we share it with

We share your data only with parties who help us run the business — for example our payment processors, delivery partners, and the platform that hosts our store (Shopify). These providers act on our instructions and are bound to protect your data. We may also disclose data where required by law.

How long we keep it

We keep your personal data for as long as needed to fulfil your order and meet our legal and accounting obligations, and then delete or anonymise it.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict how we use it, to withdraw consent to marketing at any time, and to data portability. To exercise any of these rights, email orders@slumbre.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

Our site uses cookies to make it work, to remember your basket, and to understand how the site is used. You can control cookies through your browser settings.

Contact

For any privacy question, email orders@slumbre.co.uk or write to us at the address above.